RENTALS and CAMPING
1/ All reservations are registered and can’t be transferred.
2/ The reservation becomes effective only after our confirmation and receipt of the deposit which is worth acceptance of the contract by the customer.
3/ Payment of the balance of the stay :
- Camping, at the latest on arrival day.
- For rentals : 30 days before your stay. In the absence of notice of delay and without payment, the location or rental becomes available 24 hours after the expected date of arrival on the contract. The reserved period will be charged, no reduction will be granted in case of delayed arrival or early departure.
4/ Cancellation policy :
For rentals :
a/ More than 45 days before the arrival date the deposit will be refunded less the administration fee.
b/ Less than 45 days and more than 30 days before the arrival date, the deposit is retained.
c/ Less than 30 days before the date of arrival, you will still owe the full amount of the booked.
For a camping pitch :
a/ More than 30 days before the arrival date, the deposit will be refunded minus the booking fees.
b/ Less than 30 days before the arrival date, the deposit is retained.
c/ An early departure during the stay does not give rise to any refund.
The request for cancellation must be made in writing by registered mail, it shall be taken into account upon receipt; It is possible to take out a cancellation insurance . (Details on request or look at www.campez- couvert.com)
5/ Guarante :
In rental accommodation, a guarantee is required on arrival by check or CB imprint: 300 € for mobile homes and chalets; 150 € for the lodges, caraïbe and Coco Sweet. And a cleaning guarantee of 60 €.
These guarantees will be refunded to the official inventory (cleaning done by you) on departure at the agreed time (before 10 am in high season) or by mail. For your convenience you can book the end-of-stay cleaning package.
In the event of a non-conforming inventory, the client will have to pay the compliance (housekeeping and / or repairs) to resume his guarantee otherwise he authorizes the campsite to collect this guarantee.
6/ Animals :
Pets must be kept on a leash. Only the animals registered on the booking form will be allowed to stay, the management will refuse an animal not mentioned in the reservation. The up-to-date vaccination record must be presented on arrival. Maximum 1 pet per mobile home, maximum 20 kg.
Dogs of category 1 are strictly forbidden within the campsite.
7/ ARRIVAL / DEPARTURE :
Rentals: In July and August, arrivals are between 15h to 19h and the departures are organized after inventory of 8h to 10h00.
In low-season, the departure / arrival times are 10-12h / 16-18h depending on availability..
In the campsite: arrival between 14h and 20h, departure before 12h
Please respect the time of return of your accommodation or pitsch, otherwise we will be obliged to ask you a corresponding compensation of 50 € / h and to have evict you.
8 / INSURANCE AND RESPONSABILITIES :
During their stay, the tenants benefit from the Civil Liability Coverage of the campsite La Chesnays for any personal injury or property damage that the campsite La Chesnays has been held responsible for.
Car parks on the pitches are free but unguarded. Only one vehicle is permitted on the site. The parking lot at the entrance of the campsite is unguarded.
The campsite La Chesnays therefore declines all responsibility in case of theft or degradation.
In any case, the number of people arriving at the camping will not exceed the number of persons mentioned in the booking form. A child and / or baby is considered a person for the stay.
The pitches are limited to 6 people any additional person will have to take another accommodation.
Not more than 4 visitors at a time. All visitors must sign in at the reception. The Management reserves the right to refuse entry to anyone.
Every tenant must be of age and responsible. He must be able to prove liability insurance.
Check that your home insurance includes the holiday guarantee to cover the possible damages of your vacation rental.
For safety reasons private charcoal barbecues and electric planchas are prohibited. The camping has BBQ zone's ( free to use) and you can rent gas planchas at the reception.
10/ SWIMMING POOL:
Children must be accompanied by an adult and remain under the sole responsibility of the adult. The rules posted at the entrance to the swimming pool must be respected. Surf shorts are not permitted in the swimming pool.
11/ REGULATION :
In order to facilitate your stay, all campers must respect the rules and regulations posted at the entrance of the campsite at the reception. (a copy can be given to you on request).
12 / IMAGE RIGHTS :
You expressly and without compensation give the campsite permission to use any photos of you or your family that may be taken during your stay for advertising purposes. If not, please let us know by post or at the latest at the end of your stay.
* photos non contractuelles.
Sarl TSP - Camping La Chesnays 8 rte de Mayan 33930 Vendays Montalivet . RCS Pau 581923289 / TVA FR 581923289